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Responsible Gaming — Safe & Healthy Gaming at internetcasino

Gaming is for enjoyment, not stress. internetcasino believes every player should know their own limits, and we are committed to helping you set them.

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Internetcasino's Responsible Gaming Commitment

We are more than just a gaming platform — we care about the mental and financial wellbeing of every user. Responsible gaming is not just a rule for us; it is part of our values. We want to make sure your gaming experience is always enjoyable, controlled, and does not affect other areas of your life.

What is responsible gaming and why does it matter?

Responsible gaming means treating gaming and betting as a form of entertainment — one that never negatively impacts your family, finances, or mental wellbeing. At internetcasino, responsible gaming is a core commitment for every member.

Online gaming is growing in popularity in Bangladesh, and so is the risk of addiction. We want you to know that gaming is a game — a win is never guaranteed. Set the right limits before you start, and stick to them.

Research shows that players who set a budget and time limits before they start have more fun and are far less likely to face financial harm. internetcasino has built a range of tools and services to help you develop this simple but effective habit.

Our Responsible Gaming Features

Internetcasino helps you build healthy and controlled gaming habits

Setting a Deposit Limit
Set a maximum deposit amount for each day, week, or month in advance. Once a limit is in place, increasing it is not immediate — a 24-hour waiting period applies.
Session Time Limit
Set a time limit for each gaming session. Once that limit is reached, our system will automatically notify you and, if needed, temporarily pause your account.
Loss Limit
Once you've lost a set amount, this tool stops you from placing further bets — protecting you from emotionally driven losses and preventing you from chasing money you've already lost.
Cooling-off
If you feel like you need a break, you can lock your account for anywhere between 24 hours and 6 weeks. During this period, logging in or placing bets will not be possible.
Self-Exclusion
If you feel gaming is causing problems in your life, you can permanently close your account for a period of 6 months to 5 years. This option is serious and cannot easily be reversed.
Reality Check Notifications
Pop-up reminders will appear at set intervals to let you know how long you've been playing, how much you've spent, and whether it's time for a break. These small nudges can make a big difference.

Warning Signs of Problem Gaming

Be honest with yourself — if you notice these signs, seek help

Spending Beyond Your Means
Using money meant for household expenses, debt repayment, or savings to fund gaming is a major red flag.
Chasing losses
Chasing the feeling that "one more bet might do it" is one of the most common signs of problem gambling.
Hiding from family and friends
Lying to or hiding your gaming habits from family is a sign that things have gone too far.
Restlessness when unable to play
Feeling angry, anxious, or low when you can't game is a sign of psychological dependence.
Neglecting Work & Daily Life
Prioritising gaming over work, studies, or family responsibilities is a serious concern.
Declining sleep and physical health
Staying up night after night gaming while neglecting sleep and meals takes a serious toll on your health.

Steps to set your limits

Follow these simple steps to stay safe

01
Set a Monthly Budget
Decide in advance how much you can afford to spend on entertainment each month — and never go beyond that. Remember, gaming is entertainment, not an investment.
02
Activate Deposit Limit
Go to Account Settings to set a daily or monthly deposit limit. Limits take effect immediately, and any increase requires a minimum 24-hour waiting period.
03
Track Your Time
Set a daily time limit and use the session timer. Avoid gaming when you're tired or emotionally overwhelmed.
04
Take Regular Breaks
Take at least a 10-minute break every hour. Get up, walk around, have some water, spend time with family. For longer breaks, use the Cooling-off option.
05
Review Progress
Review your gaming history once a month. Tracking how long you played and how much you spent helps you stay aware.
06
Get Help When You Need It
If you feel like you are losing control, do not wait — contact our Help Centre or seek professional advice. Asking for help is a sign of strength.

Our Protection Tools — Details

These tools can be activated at any time from your account settings

01
Daily / Weekly / Monthly Deposit Limit
Sets a maximum on how much you can deposit within your chosen period. Decreasing the limit takes effect immediately; increasing it is subject to a waiting period.
Example: Monthly limit ৳5,00060% used
02
Bet Size Limit
Set a maximum stake per bet. A single large wager can cause serious harm — this tool helps prevent that.
Example: Per-bet limit ৳50035% used
03
Loss Limit
Gaming will automatically stop once you have lost a set amount. This is the most effective tool for preventing chasing losses.
Example: Weekly loss limit ৳2,00045% used
04
Session Time Limit
Decide in advance how long you want to play in one sitting. You'll get an on-screen notification when time is up, and you can also opt for an automatic logout when the session ends.
Example: 2 hours per day70% used

Self-Assessment

These simple questions will help you understand where your gaming habits currently stand

This is an awareness questionnaire, not a medical diagnosis. If you answered yes to most questions, please seek professional help.

1. Do you often end up playing longer or spending more than you planned?
2. After a loss, do you place more bets to try to win back what you lost?
3. Has gaming caused problems in your relationships with family or friends?
4. Do you feel restless or irritable when you're unable to game?
Contact the Help Centre

Responsible Gaming FAQs

Your Responsible Gaming Questions Answered — internetcasino

Decreasing your limit takes effect immediately. For increases, we intentionally apply a 24-hour waiting period so you have time to consider the decision carefully.

Yes. If your account has a withdrawable balance when self-exclusion is activated, it will be returned to your registered payment method — usually within 5–7 business days.

It is an important step that you have noticed this. Please reach out to our Help Centre. Our team will provide confidential guidance and, if needed, assist with an account review.

Cooling-off is a temporary break — from 24 hours up to 6 weeks — after which your account resumes automatically. Self-Exclusion is a long-term solution — from 6 months to 5 years — and cannot be reversed before the period ends.

internetcasino follows a strict KYC (Know Your Customer) verification process. A national ID or passport is required at registration. Anyone under 18 cannot create an account, and any account found to be underage will be closed.

Yes, completely free. Deposit limits, session timers, loss limits, Cooling-off, Self-Exclusion — all tools are available to every member at no cost. There are no extra charges to activate any of them.

Play responsibly and enjoy every moment

Gaming at internetcasino is always about fun. Use our protection tools, set your limits, and enjoy safely.

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